Well-maintained hotel with amicable personnel. Airy and perfectly clean rooms with a spectacular view of Mt. Fuji and large windows. - Very fresh fish. - Beautiful and wonderful location so close to Kawaguchiko Music Forest Museum. - Superb base for exploring Fujikawaguchiko.

exceptionally kind staff, scenic views of the lake, everything is well-maintained. the atmosphere of the hotel is quiet. the rooms are spotless and huge and include an electric kettle, a refrigerator, and glassware. thank you for a fairly nice stay.

Had elegant and immaculate room with a private tub for a delightful stay for one night. Stunning location, close to Kawaguchiko Muse Museum.

Very impolite staff!

I had such a wonderful experience at this luxurious hotel! The location was absolutely stunning, right on the lake with breathtaking views. The service was top-notch, with friendly and professional staff who made me feel welcome from the moment I arrived. The room was spacious and comfortable, with all the amenities I needed for a relaxing stay. The in-room dining service was fantastic, with delicious meals served right to my room. I also loved the leisure facilities, including the rooftop and onsens, where I could unwind and enjoy the beautiful surroundings. this place exceeded my expectations and I would highly recommend it.

This venue is perfect for families, offering a comfortable and enjoyable stay.

This place is beautifully located near Lake Kawaguchiko, just 100 feet away from the lake.

Gorgeous and excellent hotel

The services were good. Stunning location near a temple. - the staff members were excellent and suggested local places. - the food was outstanding with a variety of choices. - the property was not far from a park offering amazing Fuji views. - Easily reached Tampopo, a restaurant 10-15 minutes' walk from the hotel

maruei was an amazing stay! the location was perfect, with stunning views of mt. fuji and the lake. the rooms were spacious and clean, and the friendly staff made us feel so welcome. the breakfasts were delicious and the public baths provided spectacular views. we would definitely stay here again!

Dinner portion size .

Friendly staff, delicious food, great amenities, beautiful view, good value for money.

Nothing to mention.

I loved the warm welcome from the friendly staff who served me delicious green tea and snacks upon my arrival. The large and clean room with a comfortable bathroom made my stay here very relaxing. The stunning panoramic view of the city and Mount Fuji from the rooftop was breathtaking. I appreciated the helpful and attentive staff who had excellent English language skills.

Can't fault the property in any way.

We had an amazing stay at a lakeside hotel in the Kawaguchiko area. The rooms were clean and the views of Mount Fuji were breathtaking. The staff provided excellent service, despite the language barrier. The traditional kaiseki dinner was delicious and the Fuji Onsen was a unique experience. I highly recommend this hotel.

the friendly staff were very welcoming and even gave me a complimentary handkerchief and a "Welcome" tea upon check-in. the private onsen was perfect for relaxing with my partner. the view from my room was breathtaking, with a stunning lake view and picturesque mountains in the background. the location was ideal and it was easy to get to tourist spots.

Although the nightly activities were limited, the ryokan experience was still great overall. the staff were very friendly and helpful except for one person who seemed to rush us a bit during the welcome tea.

Lovely stay with friend, picked up from station, served tea/snack, professional/friendly staff, excellent facilities with 4 onsens. definitely recommend.

During the Christmas period, I stayed at a traditional Japanese hotel in the Fuji area. The hotel provided complimentary tea and sweets while we waited for our room to be ready. The staff was friendly and helpful, and they spoke English well, which made communication easier. The hotel was situated near a beautiful lake, which offered a nice view during our stay. Additionally, the onsen bath was relaxing and gave us a taste of traditional Japanese culture.

the hotel was difficult to find and access without a car. Furthermore, although we had requested a non-smoking room, upon arrival we found that we had been given a smoking room, which ruined our stay.

I had an amazing stay at this luxurious hotel. The location was stunning, with a gorgeous view of the lake from my room and even a clear sight of Mount Fuji from the rooftop. The staff were incredibly friendly and thoughtful, making me feel welcomed from the moment I arrived. The room amenities were top-notch, from the comfortable sitting area to the in-room safe and ironing facilities. The hotel also provided free toiletries and an electric kettle, which was a nice touch. The dining bar/lounge area was a great place to unwind and the staff were always ready to assist. The free Wi-Fi and 24-hour reception made my stay even more convenient and enjoyable. I would highly recommend this hotel to anyone looking for a luxurious and comfortable experience.

In conclusion, I highly recommend this place.

My friend and I had an amazing stay at this beautiful ryokan on Kawaguchiko. From the moment we arrived, we felt welcomed and taken care of. The staff were professional, friendly, and always made sure we were comfortable. The facilities were excellent, especially the four onsens that provided stunning views of Mt. Fuji. The dinner served in our room was delicious and the bed was made for us afterwards. The location right on the shore of Lake Kawaguchiko offered breathtaking panoramic views. The shuttle bus service to the station was convenient. I highly recommend this ryokan for a wonderful and relaxing stay.